The following Booking Terms and Conditions apply to all reservations made through the Llanganuco Mountain Lodge website, and online booking system. Paid bookings are an agreement between Llanganuco Lodge EIRL and those persons making the booking and/or payment, not between any other parties.
Written notice of cancellation/modification is required to hello@llanganucomountainlodge.com. A full refund, less possible transaction fees, will apply to cancellations received until sixty two (62) days prior to arrival date, 2pm. The refund process may take between thirty to sixty days to be completed. Full credit, for the USD$ amount will be made for reservations cancelled sixty two (62) – fourteen (14) days prior to arrival date, 2pm. No refund will be made nor credit given for reservations cancelled fourteen (14) days or less prior to arrival date, 2pm. If the deadline date is a weekend or holiday, cancellations must be made previously. For “non refundable” reservations, there will be no refund for any reason whatsoever. Credit may not be applied for future stays over bank holidays “feriados” or corresponding long weekend dates. Credit does not expire. We will do everything that we can to be flexible around date changes, even within 7 days of arrival.
Full payment is required at the moment of reservation, charge is made in American dollars. If for any reason your credit card failed, your booking may be automatically annulled.
Llanganuco Mountain Lodge cannot be responsible for any loss or inconvenience beyond our control. We highly recommend you to buy Travel Insurance to cover unforeseen events and last minute cancellations, BEFORE you buy your international flights.
Children aged 2 – 4 stay for free, maximum two children per room sharing with 1 or 2 adults using existing bedding. If an additional bed is required, a supplement will be charged. A full board food supplement of $10usd per child in this age category is charged for food. Children aged 7+ are treated as additional full paying guest. Children under 18 years must be accompanied by an adult.
International travelers are exempted from local sales tax on lodging. In order to be exempted, guests must present their original passport and entry stamp upon arrival at the hotel for verification and photocopy. Only original passports and documents are accepted due to legal restrictions to prove non-residency. In case the guest does not present the required documents or if his stay in the country exceeds 60 days from arrival, local sales taxes will be added to the original room rate and charged in local currency (Nuevos Soles) at check-in. If payment is not made upon reservation, Peruvian residents will pay local sales tax, in local currency (Nuevos Soles), at check-in.
Price includes full board: Breakfast, pack lunch and 3-course dinner with unlimited spring water, tea and coffee. Alcoholic drinks are at an extra cost.
Check In: 14:00 hrs. Check Out: 11:00 hrs. You are welcome to use the communal areas, if you arrive early or before you take your onward transport. Early Check In/Late Check Out is subject to availability at no extra charge. If you wish to secure early check in or late check out another day must be paid less 70usd for unconsumed food.
